At this section we will enumerate the requirements to make a car reservation and we will explain how to do them in order to obtain good results. The reservation must be done properly so that you can avoid any hassle during your trip. Being forewarned of the way agencies work will give you the possibility of doing everything they expect you to do.
The first thing you must be aware of is the information required when making the reservation through telephone or the Internet. Consider what we mention here in order to be ready when you get through the company. Once you have finished giving your personal information, make sure of receiving a reservation confirmation number in order to make the corresponding complaint in case you have any problem with the reservation. You must provide the company with the following information:
The name of the person who will pick up the car, so as not to give the car to someone else or someone who you don’t rely on.
Where you intend to pick up the car and where you intend to return it.
Your credit card number, type and expiration date.
The type of car you prefer: small, big, cheap, complete, etc.
When, at what time and where you will pick up the car.
The discount you are planning to use: from your credit card, from any membership, Premium clubs, etc. You’ll also have to inform whether you intend to use some kind of vouchers or travelers’ check.
All important information: such as if you need babies’ sits, specification of the car make or if you want to acquire a car for smokers.
Information about your flight: this information is very useful since if the flight is delayed the company can be aware of this and keep the reservation, in spite of the delay. This information is optional.
When making your reservation you must look into the car classification, since every company has different criteria to classify cars. You must know these criteria in order not to be surprised. At the moment of reservation inquire about the make, size and vehicle equipment and don’t limit yourself to ask for an “economic”, a “complete”, etc. until you are sure what each one is like.
Many companies offer facilities for airports at a low price. Many firms have locations at the airports. Those which don’t, however, may offer to pick you up at the airport and then to take you to their location where you will fulfill the hiring service form and from where you will pick up the rental car. This is a very convenient and comfortable option and it won’t have a great impact on the total cost. The price of this service is usually very low, since if it were expensive everybody would use the agencies located at the airport.
A very important thing to do when making a reservation is to ask ALWAYS about the total cost of the service. You will be informed about the cost of each component that makes up the final cost separately. There are many components: discounts, surcharges, insurance, additional insurances, etc. For this reason you must inquire about the final total cost so as not to get confused with so much information.
In order to obtain a more secure reservation we will give you some tips so that you can have priority over other persons at the moment of getting the car. As companies run the risk of reserving the car for someone who might never pick it up, these tips will enable you to be in the first position in the-most-reliable-people-to-get-a-car list.
If you are late, let the company know about it, so they can get your car ready at the time you arrive.
Try, as much as possible, to rent cars always in the same company, so that you can have a record and you could hardly be considered a person who won’t pick up the car.
Become a member of Premium clubs. The companies have special treatments with members of these clubs.
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